bill too high

user_47xqv2 Hello there! We appreciate you reaching out to our Community Forums Team for assistance with your payment amount. I hear where you are coming from in wanting to get your expenses down. I'd be delighted to take a closer look, and provide some options today. Can you please send a Direct Message with your name, and service address? 

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it