Bill start date

Hi, I opened an xifintiy account and went to the store to pick up the starter kit. But I didn't got a chance to set things up nor activate the wifi. Am I already getting charged or does charge begin after activation?

Responses

Oldest First

Selected Oldest First

EG

Expert

•

117.5K Messages

11 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityChristy

Official Employee

•

2.7K Messages

3 hours ago

user_gd4y6y Thanks for reaching out to us here. We were able to connect with you privately and get everything resolved, including applying the appropriate credit to your account. Since all concerns have been addressed and you’re all set, we’ll go ahead and close things out on our end.

If you ever need anything in the future, we’re always here to help.

0

Billing

user_gd4y6y

Bill start date

EG

XfinityChristy

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