2 Messages
Bill Received Years After Cancelling
I haven't had Xfinity/Comcast for several years. I just received an email bill. When I logged back into my account after retrieving the lost password (its been years), I can't access any billing information.
I'm concerned this is fraudulent billing or collections activity, either by you or on your behalf.
XfinityChelseaB
Official Employee
•
1.6K Messages
1 year ago
Hello @user_1wzkkx, Thanks so much for taking a moment out of your night to leave a post on our community forum. If you could send our team a direct message with your full name, and the service address associated with that account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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