Visitor

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1 Message

10/11/2026 6:54 PM

Bill question.

Hello my name is [Edited: "Personal Information"]  I’m wondering what the $100 one time payment on my October bill

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Expert

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122K Messages

1 hour ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.1K Messages

1 hour ago

Greetings, user_hikgg8! We appreciate you reaching out with your billing concerns. Have you checked the " One-time charges " section on your October statement to see if the $100.00 charge is showing where it is coming from on there? You can use XFINITY Understand Your Bill to guide you through viewing your statement. Let us know if you need any further assistance, as we are always happy to help! 

 

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