Bill payment

user_fupvn3, Good morning to you! Thanks for making the payment and for reaching out to our team here on out Xfinity Forums for help. With a payment processed, it can take up to 3 days to update online. The account balance may not update until the next statement is posted. You should see your payment under the payment/credits area in the account. Are you accessing your account through the Xfinity app or website at xfinity.com? When did you make the payment?