Visitor
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1 Message
Bill payment help
I don't get paid until the end of the month and I need help with a payment plan until then so my service don't get turned off please
Visitor
•
1 Message
I don't get paid until the end of the month and I need help with a payment plan until then so my service don't get turned off please
XfinityMatthew
Official Employee
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1.9K Messages
3 hours ago
Hello @user_7d00gs Thank you for reaching out to us. We have a few options for this assuming the account is eligible. We have one time payment arrangements or installment plans for past due balances.
Set up a payment arrangement for your past-due balance
Set up an installment plan for a past-due balance
Both options have a self-service option through our Xfinity chat but if you want us to check the account for eligibility for either or are having trouble setting them up, we'd be happy to look at the account.
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