Bill Pay

I have tried for the 4th consecutive month to pay my bill online and every month I receive an error notice that "this isn't working right now."  I don't have time to keep trying to pay a bill when you are an internet company and you cannot handle making a simple monthly payment to my account.  

I paid a late fee two months ago because your website was unable to accept the payment I attempted to make before my due date.  When I got back around to make the payment it was past the due date and I was charged a late fee on the next payment.  This is ridiculous!  I have captured pictures of the messages from YOUR website indicating that you are unable to accept my payment.  This is unacceptable for an internet provider!  All I'm trying to do is simply pay my bill!!!!!