user_lav53g thank you for using the Xfinity Community Forums page to reach out to us today. I know how important it is to ensure your account remains current. We would be happy to ensure you are able to make a payment for your account. Here is a great hyperlink with additional information on options you have available to process a payment on your account. Did you come across any errors attempting to use one of these available options?
Xfinity Customer service is way past the point of being a joke. It's non-existent. These so-called agents you get on phone or chat are clueless how to resolve any issues. The site will NOT let me pay my bill. It will NOT let me add a new payment account. The agents keep sending me to someone else over and over and they all go through the same useless steps.
Xfinity Customer service is way past the point of being a joke. It's non-existent. These so-called agents you get on phone or chat are clueless how to resolve any issues. The site will NOT let me pay my bill. It will NOT let me add a new payment account. The agents keep sending me to someone else over and over and they all go through the same useless steps.
Have you tried incognito mode with no extensions?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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XfinityMarcus
Official Employee
•
998 Messages
1 month ago
user_lav53g thank you for using the Xfinity Community Forums page to reach out to us today. I know how important it is to ensure your account remains current. We would be happy to ensure you are able to make a payment for your account. Here is a great hyperlink with additional information on options you have available to process a payment on your account. Did you come across any errors attempting to use one of these available options?
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