user_lav53g thank you for using the Xfinity Community Forums page to reach out to us today. I know how important it is to ensure your account remains current. We would be happy to ensure you are able to make a payment for your account. Here is a great hyperlink with additional information on options you have available to process a payment on your account. Did you come across any errors attempting to use one of these available options?
Xfinity Customer service is way past the point of being a joke. It's non-existent. These so-called agents you get on phone or chat are clueless how to resolve any issues. The site will NOT let me pay my bill. It will NOT let me add a new payment account. The agents keep sending me to someone else over and over and they all go through the same useless steps.
Xfinity Customer service is way past the point of being a joke. It's non-existent. These so-called agents you get on phone or chat are clueless how to resolve any issues. The site will NOT let me pay my bill. It will NOT let me add a new payment account. The agents keep sending me to someone else over and over and they all go through the same useless steps.
Have you tried incognito mode with no extensions?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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user_x11fh4 Just to clarify, are you running into an issue attempting to make a bill payment? Please provide more details on your concern so we can better assist you.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcus
Official Employee
•
1.2K Messages
4 months ago
user_lav53g thank you for using the Xfinity Community Forums page to reach out to us today. I know how important it is to ensure your account remains current. We would be happy to ensure you are able to make a payment for your account. Here is a great hyperlink with additional information on options you have available to process a payment on your account. Did you come across any errors attempting to use one of these available options?
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user_x11fh4
1 Message
18 days ago
Need to pay bill now on online
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