Hello @user_229044, I love making payments through the app, it's just the convenience for me, so let's get this figured out together. Are you getting any error messages when you attempt to make a payment? Or are you not able to even access the payment feature within the app?
EG
Expert
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109.8K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcos
Official Employee
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2.3K Messages
2 years ago
Hello @user_229044, I love making payments through the app, it's just the convenience for me, so let's get this figured out together. Are you getting any error messages when you attempt to make a payment? Or are you not able to even access the payment feature within the app?
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