Thank you for taking the time to reach out to us here on our Xfinity Forums! Have you also tried logging into the Xfinity My Account app to process your payment? Can you tell me what type of error you are getting when you try our website or calling us?
Hello, @user_52f62c. I know issues with the phone system and making payments is incredibly frustrating and is causing a lot of inconvenience for our customers. We do offer the option to pay online by following these steps here. We also offer the option to pay without needing to log in through our Quick Pay option, at our Xfinity store locations, and through mail/check. Please let me know if you have any questions about our other available payment options.
XfinityBillie
Official Employee
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2.3K Messages
2 years ago
Thank you for taking the time to reach out to us here on our Xfinity Forums! Have you also tried logging into the Xfinity My Account app to process your payment? Can you tell me what type of error you are getting when you try our website or calling us?
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user_52f62c
Visitor
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1 Message
2 years ago
same here last couple days i been tryna pay my bill now i cant get in contact with support and i have until today to pay it smh
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