Visitor

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1 Message

10/31/2026 3:50 AM

Bill overcharged

I had ordered Portuguese channel, only went on for 1 day. I do not want it and it is not on.

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Official Employee

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3.2K Messages

1 hour ago

@user_8cddx4 Thanks for reaching out to us via Forums. I would be more than happy to remove this channel from your account. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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