Bill not the price qoted
At the beginning of September I was told by an agent that I would receive a $100 dollar credit to my account. That did not occur. Please play back the quality control recording to validate what I'm saying and make the adjustment.
Not only was there an impartial third party witness on the call that if pressed, will validate what I was told, I also recorded the conversation.
I tried to call in-today however, the automated system is designed in way to keep you on the phone pushing buttons without letting you actually speak to an agent.
I have wasted over 8 hours of my time on this issue. I been forced to drive into an xfinity store twice, conducted myself professionally throughout every interaction but, was spoken too rudely each time and after all that a month as transpired and I still cant get this resolved.
Trust me when I say I have everything I need to validate what I'm saying is factual and so does Comcast.
I have been a customer for well over a decade. Hopefully I can get this resolved without any further complications.