2 Messages
Bill is too high
I been paying 253 dollars for cable and I been a loyal customer for 4 years, this is starting to get ridiculous, I am in the process of getting rid of my cable. I can’t afford it.
2 Messages
I been paying 253 dollars for cable and I been a loyal customer for 4 years, this is starting to get ridiculous, I am in the process of getting rid of my cable. I can’t afford it.
XfinityThomasA
Official Employee
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2.4K Messages
2 months ago
Thank you for sharing your feedback, user_mqd6bn! This is not the feeling we want, and we'd appricate the oppurnity to help. We can revisit your service needs and review cost-saving options based on your needs. Let's chat in private and review the details and options together. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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110.9K Messages
1 month ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section.
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