1 Message
Bill is too high
My bill skyrocketed from $70ish/month to $103/month. This is unacceptable! Reduce my monthly bill to $70 and credit months that were overcharged!
1 Message
My bill skyrocketed from $70ish/month to $103/month. This is unacceptable! Reduce my monthly bill to $70 and credit months that were overcharged!
EG
Expert
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110.6K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.4K Messages
2 years ago
Hello, @user_f95d9e. Thank you for joining us here on the Xfinity Forums. Our Digital Care Team can assist with all things Xfinity including the billing. Let's review your account and the increase in the bill, and work together toward a resolution. Can you please send a direct chat message with your full name and complete service address to “Xfinity Support”? To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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