Regular Visitor
•
2 Messages
Bill is too expensive
I think your service is great but its just getting to expensive for me to keep. Can something be done about it?
Regular Visitor
•
2 Messages
I think your service is great but its just getting to expensive for me to keep. Can something be done about it?
XfinityVianney
Official Employee
•
2.2K Messages
1 year ago
Hi, @madcircle1. I'll be glad to help cover some new plans and promotions. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
0
0
olathe5
Frequent Visitor
•
14 Messages
11 months ago
Same here $243/month for cable , internet and two lanlines. I need to get rid of cable all together and keep the two lanlines and internet only.
I work from home and need the lanlines for business (no cell phone).
(edited)
1
0
Potsy00
1 Message
10 months ago
Yeah, you can spend an hour and a half on the phone [Edited: inflammatory] to be told that the reason your pricing was as "low" as it used to be was that you had some special Godsend of a promotion that has since expired. To the credit of Anthony, with whom I spoke at lengths, he was very patient and really did go through every possible option to get my bill down, but it would have meant either sacrificing the home phone, which I also have, or a few key channels which I very much enjoy. The most exasperating part of all of it is that the quality of the cable itself is getting downright awful for the price to keep going up the way it is. The internet is less of the issue, although the WiFi has been spottier than usually lately, but the CABLE - [Edited: "Language"]. I have apps that freeze and stall every 10 seconds, some which don't load at all, and if I never see that "Something's Not Right" pop-up again, it will be ten years too soon.
(edited)
0
0