FuzzyNips's profile

Regular Visitor


1 Message

Fri, Sep 25, 2020 9:00 PM

Bill is no longer affordable



My bundle promotion has expired and my bill has skyrocketed.  The only promotions available to me as an existing customer would further increase my bill so I am in need of help.  I tried the live chat but was unable to reach an agent, please advise what my options are.



Official Employee


2.5K Messages

7 m ago

Hi there. I'd like to take a look at your account to see what I can do to help. Please send me a PM and we can go from there. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here