user_mm6ua6 Thanks for posting on our Forums. You can always review the previous billing statements through the Xfinity app/website to compare any changes to your billing. It sounds like there may have been a promotional rate expiring, and you can also look to manage your plan and see what offers are available to you there. Our team can also help to review the billing and available plans for you as well if you'd like.
I appreciate you checking there. Let's see if we can help review additional offers with you. Please send our team a direct message with your full name and address.
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityThomasD
Official Employee
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