Bill increased after transferring address

I requested the internet transfer request to a new address and everything was fine except for the bill. Why am I charged more after the transfer?

Thanks and regards,

Ravi [Edited: "Personal Information"]

Responses

Andyr1

Gold Problem Solver

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8K Messages

3 years ago

Compare line-by-line between the old and new to see what is different. Depending on where you moved from and then to, there could be differences in package prices and/or local taxes and fees.

2

0

ravi-b19

Regular Visitor

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4 Messages

@andyross I checked and the only change is on monthly service charge which is way more than my original bill.

3 years ago

0

CCFelicia

Problem Solver

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311 Messages

Hello @ravi-b19 my team would be more than happy to assist you with your billing concerns, to do so,

Please send me a direct message [private message]:

Click "Sign In" if necessary
Click the "Direct Message" icon or https://comca.st/3SgmWcY
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

I no longer work for Comcast.

3 years ago

0

EG

Expert

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110K Messages

3 years ago

Concern moved here to the Billing help section for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance.

0

Billing

ravi-b19

Bill increased after transferring address

Andyr1

ravi-b19

CCFelicia

EG

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