Frequent Visitor
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28 Messages
Bill increased $10 this month
I noticed my bill increased $10 this month. Are there any new promotions available? I just have X1 Starter Double Play.
Frequent Visitor
•
28 Messages
I noticed my bill increased $10 this month. Are there any new promotions available? I just have X1 Starter Double Play.
Accepted Solution
CCChe
Official Employee
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6.9K Messages
5 years ago
Thank you for taking the time to reach out to us here on the Xfinity Forum for help with your billing concerns, @mbp0222. I understand why you'd be concerned. Especially if you weren't aware of any upcoming increases to your services. Have you had a chance to review your full billing statement to confirm whether the increase is from rate adjustments or an expiring agreement? I also recommend reviewing the small print regarding any rate adjustments that would affect you moving forward.
To view your agreements from the My Account App:
You will then see a list of your legal documents and agreements. You can also see this information when logging into your account online. For more information, follow this link: https://www.xfinity.com/support/articles/my-account-find-contract
BTW, I've replied to your private message. Please let me know how you'd like to proceed.
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mbp0222
Frequent Visitor
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28 Messages
5 years ago
It appears it's going to increase $23 by next month.
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