Visitor

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1 Message

10/24/2026 11:20 AM

Bill increase

I went from $75 to $115 per month.  Why did this happen?

Oldest First
Selected Oldest First

Official Employee

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3.6K Messages

2 hours ago

 

user_vnlv02,  Hi there! Thanks for reaching out. I can definitely understand why you’d have questions seeing your monthly bill increase from $75 to $115. That’s a significant change, and I’d be happy to help take a closer look at the billing details to find out what caused the increase and review any options we may have available. To get started, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message.

 

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