Bill increase

Deceptichuck, Hi there! Thanks for taking the time out of your Thursday to reach out. I can certainly understand why that would be alarming and frustrating. A bill increasing by $10 each month up to $100 definitely needs a clear explanation, and you shouldn’t feel brushed off without real answers. You've come to the right place. Our team of experts is dedicated to resolving mobile billing concerns over social media. We can help. If you’re open to it, the next step would be a full review of your billing history to pinpoint exactly what changed and why, so we can work toward a real resolution instead of a temporary fix. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.