3 Messages
Bill increase
My upcoming bill is showing it is more than doubling for the same service. How can this be fixed.l? I understand an increase but not more than doubling for the same exact service.
3 Messages
My upcoming bill is showing it is more than doubling for the same service. How can this be fixed.l? I understand an increase but not more than doubling for the same exact service.
XfinityAmira
Official Employee
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4.7K Messages
3 hours ago
Hi user_kt1cr4! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I understand your bill has increased, and you would like to lower your monthly bill. To assist you with this, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityAngie
Official Employee
•
2.4K Messages
55 minutes ago
Thanks so much for working with me on this today. I am glad we were able to find a new promotion that fits your budget. We are always happy to help! Take care!
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