Visitor

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3 Messages

Tuesday, October 14th, 2025

bill increase

My two year contract deal is due to expire and my monthly bill has increased by 57%. Are there any current specials that I can take advantage of? Hope you can help.

Oldest First
Selected Oldest First

Official Employee

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2.1K Messages

9 hours ago

@user_b61cb3 We can definitely take a look into a more budget friendly option. Since I will need to need to get some account details, we'll finish up on DM. I look forward to working with you today! 

Expert

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113.9K Messages

5 hours ago

@user_b61cb3 @XfinityKassie 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

Expert

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113.9K Messages

4 hours ago

Concern moved here to the Billing help section.

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