Bill increase

user_uo7piv We thank you for reaching out! It sounds like you had an introductory promotional rate for two years at the start of your service that has expired. Our team would be more than happy to help review your account, and see if there are other promotional options for you. Please send us a direct message. 

 

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it