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Tuesday, June 4th, 2024 4:53 AM

Bill increase

My bill just almost doubled and I would like to know what my options are for a new discount to meet my previous monthly payment amount.

Official Employee

 • 

676 Messages

1 month ago

 

user_h6rsmm We are more than happy to help you. Please send a direct message with your name and address, thank you! 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

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Press Enter to send it

 

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