shirleyfreeman's profile

New Poster


1 Message

Tue, Jul 14, 2020 8:00 AM

bill increase

I have been paying 198.52  and the last 2 months by bill has gone up to 226.01.  why?



Official Employee


6.7K Messages

10 m ago

Hello shirleyfreeman. Thank you for creating a post on our Forum. Sudden increases in fees are usually at the end of a promotional/ discount period. Regarding promotional discounted offers, We offer an introductory discounted rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory discount period offer expires, the price does go to what we call Everyday Price or regular rate. If you would like some assistance reviewing your account to determine if that is your case, I can help. Please reach out to me via private message and include your full name and service address so I can assist you. 

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