Frequent Visitor
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22 Messages
bill increase without notice need help!
i need your guys help i've been a long time customer for xfinity over 10+ years i notice that internet bill has increase every year can someone help me with a promo deal that can lower my bill i can't afford to pay 109.25$ a month for basic cable and cable internet i would hate to cancel xfinity.
Responses
bhuynh91
Frequent Visitor
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22 Messages
7 m ago
if anyone can please help thank you !
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ComcastMartin
Official Employee
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2.4K Messages
7 m ago
Hi there, @bhuynh91,
Thank you for your continued business with Comcast. I can take a look at new promotional pricing for you. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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bhuynh91
Frequent Visitor
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22 Messages
6 m ago
just sent you a PM
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bhuynh91
Frequent Visitor
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22 Messages
5 m ago
still need help with my issue please my promo has ended i believe what im paying for is too high 109$ for basic cable and internet.
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ComcastMorgan
Official Employee
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2.5K Messages
5 m ago
Hi there, bhuynh91. Oh no! Yes, I can still help. Please send me a PM with your first and last name again, so we can pick back up where we left off.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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