bhuynh91's profile
bhuynh91
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Frequent Visitor

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22 Messages

Sat, Oct 17, 2020 11:00 AM

bill increase without notice need help!

i need your guys help i've been a long time customer for xfinity over 10+ years i notice that internet  bill has increase every year can someone help me with a promo deal that can lower my bill i can't afford to pay 109.25$ a month for basic cable and cable internet i would hate to cancel xfinity.

Responses

bhuynh91

Frequent Visitor

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22 Messages

7 m ago

if anyone can please help thank you !

Official Employee

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2.4K Messages

7 m ago

Hi there, @bhuynh91

 

Thank you for your continued business with Comcast. I can take a look at new promotional pricing for you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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bhuynh91

Frequent Visitor

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22 Messages

6 m ago

just sent you a PM 

bhuynh91

Frequent Visitor

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22 Messages

5 m ago

still need help with my issue please my promo has ended i believe what im paying for is too high 109$ for basic cable and internet.

Official Employee

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2.5K Messages

5 m ago

Hi there, bhuynh91. Oh no! Yes, I can still help. Please send me a PM with your first and last name again, so we can pick back up where we left off. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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