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Wednesday, December 4th, 2024 7:00 PM

bill increase with no warning

My contract started in July and the price should stay the same until next July. Instead, Comcast sneakily increased the price without any communication or agreement. And no I didn't change my billing date or my plan.

Expert

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107.6K Messages

22 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.6K Messages

22 days ago

Hello, @uhohaseena. I hope you're having a great day, so far. I appreciate you making us aware of your billing concern via Forums. I would be more than happy to review your account to see what's causing your bill to increase.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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