Bill Increase - New Plan

Facing the same issue right here, i happened to notice that my bill went from $50 per month to $108. I understand that it's been 2 years so it just bumps up per agreement but please notify us before really starting the bill increase.

Worse, I was switching to a different plan at a lower price and I did receive an email of successfully placing the order while I was still charged $108 this month.

Worst, I wanted to pay the $108 from last month and the website does NOT even allow me to do anything - it just left me a blank page for https://payments.xfinity.com/new

Overall the customer experience is frustrating for real.