Visitor
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2 Messages
Bill Increase, help me stay with Xfinity
Hello, My promotional pricing recently expired and my internet bill has increased to $69/month.
I’m currently comparing Xfinity with Verizon and T-Mobile 5G Home Internet, both of which can provide me with comparable service at a lower monthly cost.
I’d prefer to stay with Xfinity because the service has been reliable, but I need the monthly cost to be competitive. Could you please review my account for any existing-customer promotions, loyalty offers or lower-cost plans that would bring my bill down?
I’m not asking for anything outside of the offers I’m eligible for. I just want to see what the best available option is for my existing account before I decide whether to switch providers. Thanks


EG
Expert
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121.5K Messages
3 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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