Visitor
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1 Message
Bill in Spanish
My Xfinity bill has somehow gone from English to Spanish. I contacted customer support and it seems like they don't understand why. Help!
Visitor
•
1 Message
My Xfinity bill has somehow gone from English to Spanish. I contacted customer support and it seems like they don't understand why. Help!
EG
Expert
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119.5K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.9K Messages
2 hours ago
@user_kdd2iu Thank you for making us aware that your bill is now in Spanish. Don't worry, I can definitely help you update the settings on your account. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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