Frequent Visitor
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24 Messages
Bill High - keeps going up
I have been a Comcast customer for about 40 years. I have what used to be called Triple Play, TV, Internet and Voice. My bill is 228.00 and keeps going up. I was trying to chat with an agent to see what options are available to lower my bill before I have to cancel my services altogether. Instead of helping my with my concern, she kept asking about my current cell phone. I am happy with my cell phone and the price. I have zero interest in Xfinity Mobile, maybe its a good price for a year but then it will be sky high just like my current services. My neighbor had the exact same services as I do but her bill was about $50 less than mine. I will be calling on Monday to cancel my services since I can get internet through my cell phone data and I can get Direct TV at a much lower price that Comcast.
XfinityDilary
Official Employee
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2.1K Messages
10 months ago
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