3 Messages
bill has gotten so high
This company is just raking us over the coals. My bill was like 70 a year ago and is now 200 per month. I asked in the chat and was told there were no other/better plans available. It is time to jump ship, I think. Anyone else in this boat?
XfinityThomasC
Official Employee
•
2.4K Messages
3 months ago
Hello, @user_mp1ba7
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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user_lanpvk
1 Message
2 months ago
Xfinity support
why has my bill increased January and February ?
[Edit: PII]
(edited)
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