U

Thursday, December 12th, 2024 5:00 PM

Bill extension

I received a bill extension and my [Edited: "Language"] got shut off today 

Official Employee

 • 

3.2K Messages

5 months ago

I am sorry to hear your services were disconnected. I would be happy to take a look at what is going on @user_jcnudx Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

forum icon

New to the Community?

Start Here