user_wa3lip Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
Hey there, @user_q2oy3h! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. Typically, the price increase is due to a previous promotion rolling off the account, but we can certainly take a look into the account together to see the billing details. Can you please send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary • Click the " Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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XfinityBrianH
Official Employee
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945 Messages
6 months ago
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user_q2oy3h
1 Message
2 months ago
im thinking of canceling my bill went from $35 to $75 and now its $135 in the span on 2 months why is this happening?
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