Visitor
•
2 Messages
Bill assistance plan
I owe a lump sum and I have equipment to return to xfinity they have me on house debt for a past due debt that already went to collections can u help me that I can pay in installments to cover my balance and get my services on and debt removed from
my address
EG
Expert
•
122.1K Messages
18 hours ago
Moved here to Billing.
0
XfinityDena
Official Employee
•
4.7K Messages
11 hours ago
Thank you for reaching out. I understand as a single mom that sometimes we all need a bit of extra time to make a payment to a bill. If there is a past due balance you would need to make a payment to clear the full debt. If you have charges for the equipment you can return to have those amounts credited @Fefennell40 Once the debt has been cleared we can proceed with addressing the start of services again.
2
0