Visitor
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1 Message
Bill and verification
I have spent over 20 hours calling your office. I'm very upset that your office cannot verify my account without a txt code as well as my last 4 digit of my card.
And why a refund takes so long for me me to be credit back to my checking.
XfinitySara
Official Employee
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2.7K Messages
3 hours ago
Hello, @user_gf2ire! Thank you for reaching out by creating a new post with you service and billing concerns. You've come to a great place for support! Our team is more than happy to help in any way that we can :) To clarify, are you expecting a refund due to overpayment on an active account, or due to a credit balance on a closed account?
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