Good afternoon user_gcax5u. Do you happen to have the Xfinity App? If not, do you log in to your Xfinity account online? You are able to view your bill, manage your payment methods, and make payments directly online. Here is some additional information about accessing your bill https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill.
Did you opt into paperless billing? Or a paper statement? If you are paperless your bill will be emailed to the email address you have provided. If you receive a paper statement your bill will be mailed to the mailing address you have provided. Please let me know if this helps.
XfinityJon
Official Employee
•
1K Messages
4 hours ago
Good afternoon user_gcax5u. Do you happen to have the Xfinity App? If not, do you log in to your Xfinity account online? You are able to view your bill, manage your payment methods, and make payments directly online. Here is some additional information about accessing your bill https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill.
Did you opt into paperless billing? Or a paper statement? If you are paperless your bill will be emailed to the email address you have provided. If you receive a paper statement your bill will be mailed to the mailing address you have provided. Please let me know if this helps.
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