U

Monday, September 23rd, 2024 3:14 AM

Bill almost doubled

My bill went up by 2/3 this month with the only notification being on the bill, which I normally don't see since I am enrolled in autopay. Surely there has to be some promotional offer rather than a $61 increase per month.

Official Employee

 • 

1.4K Messages

2 months ago

Oh, no! That would be concerning for me as well, @user_t9hq2d. Thanks for meeting us here in our community about your billing concerns. You have the right team for assistance with this. We'll have to take a closer look at your account. Please send us a Direct Message with your full name, and complete service address. We look forward to your message.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

forum icon

New to the Community?

Start Here