Visitor
•
1 Message
Bill adjustment Customer Support?
Acct: [Edit: Account Number Removed]
My bill was $70 two months ago when I switched plans, now it's $80. see plan options - the upgrade plan is $70.
and why is it so difficult to find "customer Service"? I tried to resolve this with the 'chat', though it could not answer
the most basic question! Thank you, [Edit: Name Removed]
EG
Expert
•
117.2K Messages
10 hours ago
Moved here.
0
0
XfinityVianney
Official Employee
•
2.6K Messages
9 hours ago
I'll be glad to help review this further. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
0
0