Sun, Oct 4, 2020 5:00 PM
I can never find a good package for already existing customer, how can I find one please help?!!
7 m ago
Hello @Sungrl13, thanks for reaching out to our Digital Care Team through Forums as well. We appreciate you being a customer with us, and I am sorry to hear about the experience you have had thus far working with us and trying to repackage your services. We definitely want to help find a better fitting promotion for your overall needs!
Can you also please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Hello @_BRENNER_, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and thank you for wanting to continue service with us as well. We definitely want to make sure you're getting the best possible deal for our amazing service and would love to help!
Can you please send me a Private Message including your first and last name as it appears on the account?
@_BRENNER_ was someone able to help you out? I am having a hard time getting service and I've been trying for a month or so. My last plan is expiring and the rates are skyrocketing.
Hello, @Ttang ! We would love to take a look at the available promotions in your area and see if we can find you something more fitting. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".