Visitor
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2 Messages
Being charged twice
My payment for last month was reversed. So I made a one time payment of $115 to cover my bill amount. It came out of my bank account and is posted right now to my Xfinity account. And now Xfinity is saying I owe double my bill amount for next month. If I get charged twice I will be terminating my services with Xfinity.
XfinityAmira
Official Employee
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4.8K Messages
8 hours ago
Hi user_5q5fef! Thanks for reaching out on our Xfinity Forum regarding this billing concern. Please know my team is always here to support you with your service needs. Depending on when you made the payment, the correct balance due may not have updated yet. To confirm, did you make the payment today?
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