Being charged for equipment I’ve never had!

This is my second attempt to post this because after typing for 20 minutes, my entire text was deleted and I got a message that said oops. ““ So let’s try this again. In October 2023 I canceled my cable TV services with Xfinity. Now six months later I have a new charge on my bill for something called a digital converter. I returned all my TV equipment, which was one cable box to the Xfinity store the day after I canceled the TV services, the kid who checked me in the box and told me I didn’t need a receipt. I asked him twice. Are you sure he said it’s in my system as returned. Now I’m getting a new charge on my Internet only bill for $9.95 a month. Which is $9.95 added to an already outrageous amount of money they charge for Internet. For six months, my bill has been the same then all of a sudden a brand new charge for a piece of equipment I never had. I own two houses and fortunately one of them is in CenturyLink fiber optic zone. It’s faster than Comcast more reliable than Comcast. Their customer service is excellent and it cost me $70 a month for over a gig speed. When I run speed tests I generally get 900+ Mbps. When I run Speedtest at my other house with Comcast gigabit extra I’m getting SpeedTest at about 600 Mbps if I’m lucky. That being said, I can’t wait until CenturyLink expand their fiber optic network because I will finally be able to be done with Xfinity forever. I have been an Xfinity customer for over a quarter of a century and every single time something goes wrong. It’s a nightmare, dealing with their horrible Customer service. I spent 30 minutes on the phone tonight with their automated system only to find out that the people I needed to talk to weren’t available. You have to yell into your phone to get a person that’s ridiculous. Especially since they’re charging $133 a month for [Edited: "Language"] Internet service. I know it doesn’t matter to them to lose me as a customer, because they, like all these major corporations, don’t need to care. They are so big it doesn’t matter. But for all of you who don’t want to take even more time out of your life to rant, and are or have experienced something like this with Xfinity/Comcast - this is for you. You are not alone, they treat all of us the same… because they can. If you want fast internet, they’re the only game in town. Century Link’s fiber network is awesome, and 1/2 the price, I hope they speed up building up the coverage area. I work 62 hours a week, and now I have to go fight with some teenager at the xfinity store for an hour to avoid being robbed by xfinity. Ugh!