U

Visitor

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2 Messages

Wednesday, April 14th, 2021 6:56 PM

Closed

Being charged for additional data usage while having unlimited data option plan

I got the unlimited data option in January, but have still received additional data usage charges every month since then. I contacted a representative last month about this issue who told me there would be no more data usage charges, but this months bill still has them. How can I be refunded for the data charges or the $30 unlimited data option for these past 3 months.

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Gold Problem Solver

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7.2K Messages

4 years ago

Oh! No! I am more than happy to assist you with getting these charges reversed user_0157c9. To get things going on your credit could you please send me a private message with your full name and street address? 

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