Visitor
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5 Messages
Being built for now internet Xfinity and Xfinity Internet two bills
I'm being charged $10 a month for Xfinity now internet and $30 a month for Xfinity Internet I'm trying to get answers and get it straightened out
Visitor
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5 Messages
I'm being charged $10 a month for Xfinity now internet and $30 a month for Xfinity Internet I'm trying to get answers and get it straightened out
XfinitySean
Official Employee
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1K Messages
6 hours ago
Thanks for taking the time to post here on the community forums, user_jzd8w6! We definitely don't want you paying for internet through both Xfinity and NOW. Considering it's $10/mo, it sounds like you may have inadvertently signed up for a NOW WiFi Pass. Have you attempted to connect to an Xfinity WiFi Hotpot (usually listed as "xfinitywifi" or "Xfinity" when looking for available WiFi connections), and taken to a screen to enter a payment method?
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user_jzd8w6
Visitor
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5 Messages
4 hours ago
I'm not sure what happened maybe an inadvertently I signed up for the other one I don't know I know I had the other one then one month the other one showed up later I don't know I just wanted to pay the one and keep it I wouldn't need 2 thank you
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