Visitor
•
1 Message
Being asked to return equipment I don't have and never had
I closed down my internet account, I didn't see any equipment in the app beforehand (I can't do that anymore since the account is closed), I asked the agent about any equipment as I was terminating my account and they couldn't see anything either on their end and said I didn't had to worry about it. (I asked because at some time ago I randomly got an equipment fee attached to my bill for several months before it vanished again).
Now every few days I get this text
"Hi, Xfinity here. Please return your Xfinity equipment. Act now to prevent unreturned equipment charges. https://xfinity.com/returns Txt help or stop
Msg&DataRatesMayApply"
Accepted Solution
XfinityBillie
Official Employee
•
3.7K Messages
19 hours ago
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