6 Messages
Been waiting on a refund for over a month
Was told as long as I returned my equipment, I'd receive the 111$ over overpayment charged by xfinity. Forget the fact that they charged me late fees while overcharging me, now they play dumb whenever I ask then for the 111$ it says they owe me in credits on their own website.
XfinityEmilyB
Official Employee
•
1.7K Messages
3 months ago
@user_c3c33d Thank you for taking time to reach out to my team so we can make sure you receive the refund for your Xfinity services. You've reached the perfect place to get help :). Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
0
0