Visitor

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1 Message

Tuesday, August 19th, 2025

Bankruptcy

I’m a co-debtor on my parents bankruptcy case and was advised to provide you guys with the case number. 

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Official Employee

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2.2K Messages

12 days ago

Good afternoon @user_d6mj4k, and thank you for reaching out on our Forums, we hope you are having a fantastic Tuesday so far. We can assist with submitting bankruptcy inquiry ticket. To get started, can you please send us a Direct Message with your first and last name, the name of the account holder and address on the account?

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

  • Click the "Direct Message chat" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

We look forward to working with you further! 

 

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