Hello there, @user_2b93e7! Thanks for visiting our Xfinity Community Forum and creating a post regarding your bankruptcy concern. You've come to an excellent place for support! Our Digital Care Team is awesome to work with because we'll do everything we can to help however possible. As far as your request goes, we should be able to submit a ticket on your behalf (if necessary), which will require us to gather some personal information. Could you please send our team a direct message to continue?
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
XfinitySara
Official Employee
•
1.6K Messages
9 days ago
Hello there, @user_2b93e7! Thanks for visiting our Xfinity Community Forum and creating a post regarding your bankruptcy concern. You've come to an excellent place for support! Our Digital Care Team is awesome to work with because we'll do everything we can to help however possible. As far as your request goes, we should be able to submit a ticket on your behalf (if necessary), which will require us to gather some personal information. Could you please send our team a direct message to continue?
To send a direct message:
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
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