New Poster
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3 Messages
Bankruptcy
Who do I contact because, I have called multiple times and nothing was done and then my services were suspended and payment was demanded to restore
New Poster
•
3 Messages
Who do I contact because, I have called multiple times and nothing was done and then my services were suspended and payment was demanded to restore
XfinityAldrik
Official Employee
•
1.7K Messages
3 months ago
Thank you for reaching out to us @Kenny00034! We have a team that specializes in bankruptcy concerns. We can make sure a ticket is sent to their team. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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